TWI – Job Instruction

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If you’re interesting in learning about Training Within Industry (TWI) and how it translates into standard work, take a moment to watch this video presented by Josh Howell from LEI.

Job Instruction is a four-step method that teaches an individual how to do a job correctly, safely, and consistently while meeting all requirements. As you can see on the card at right from the original TWI program, the four steps are:

  1. Prepare the worker
  2. Present the job
  3. Try out the job
  4. Follow-up

The training experience includes seeing the job, hearing the job described, trying the job (hands-on) immediately, describing the job, and being supported until fully competent. The worker benefits by gaining competence quickly. Companies see an increase in quality and productivity.

Telling someone how to do something is not enough, showing someone is better, working with someone until they are confident is the best way to teach a person.

“Tell me and I forget. Teach me and I remember. Involve me and I learn.” – Benjamin Franklin

 
 

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